Mergers and Acquisitions (M&A) Explained

Mergers and Acquisitions: Guide for Business Leaders

Mergers and acquisitions (M&A) involve combining or acquiring companies to achieve strategic objectives like growth, synergy, or market dominance. M&A activities require thorough due diligence, valuation analysis, and negotiation skills to ensure successful integration and maximize value for stakeholders.
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Overview

Mergers and acquisitions (M&A) represent strategic maneuvers that redefine the corporate landscape, reshaping industries and influencing economic dynamics. These intricate transactions involve the consolidation or integration of two or more companies, aiming to achieve synergies, enhance market position, and drive overall growth. Throughout history, M&A has been a pivotal force, catalyzing change and sparking both opportunities and challenges for businesses. In this article by Academic Block we will dive into the multifaceted world of mergers and acquisitions, exploring their drivers, processes, and impacts on stakeholders.

The Dynamics of Mergers and Acquisitions

Mergers and acquisitions come in various forms, ranging from horizontal mergers, where companies operating in the same industry combine forces, to vertical integrations, where entities along the supply chain join together. M&A transactions can also be classified as friendly or hostile, depending on the level of collaboration between the involved parties. Understanding the dynamics of M&A is crucial for navigating the complexities inherent in these strategic endeavors.

One of the primary drivers behind M&A activities is the pursuit of synergies. Synergies can manifest in different forms, such as cost synergies, achieved through the elimination of redundant processes and overheads, and revenue synergies, stemming from enhanced market presence and increased customer base. These synergies aim to create a more efficient and competitive entity that is better positioned to weather market challenges and capitalize on emerging opportunities.

The M & A Process: From Due Diligence to Integration

The M&A process is a meticulous and intricate journey that involves multiple stages, each demanding careful consideration and strategic planning. The initial phase typically involves the identification of potential targets or partners, followed by a thorough due diligence process. Due diligence is a comprehensive examination of the financial, operational, and legal aspects of the target company, allowing the acquirer to assess risks and opportunities associated with the transaction.

Upon successful due diligence, negotiations ensue, culminating in the drafting and signing of a definitive agreement. The agreement outlines the terms and conditions of the transaction, including the purchase price, payment structure, and any contingencies. Subsequently, the deal undergoes regulatory scrutiny, requiring approval from relevant authorities to ensure compliance with antitrust and competition laws.

Post-regulatory approval, the integration phase commences. Integration is a critical aspect of M&A, as it determines the success of the newly formed entity. Cultural integration, aligning organizational cultures and values, is often as important as operational integration, which involves streamlining processes, systems, and workforce. An effective integration strategy ensures the seamless transition of the acquired company into the existing corporate framework, unlocking the full potential of synergies.

Difference Between Horizontal and Vertical Acquisition

Aspect
Horizontal Acquisition
Vertical Acquisition
Definition
A merger or acquisition of companies operating at the same level in the industry.
A merger or acquisition between companies at different stages of the supply chain.
Purpose
To increase market share, reduce competition, and expand product offerings.
To gain control over the supply chain, improve efficiency, and lower costs.
Example
A car manufacturer acquiring another car manufacturer.
A car manufacturer acquiring a parts supplier.
Market Impact
Increases competition within the same industry by consolidating market players.
Strengthens control over production, distribution, and supply processes.
Risk
Higher regulatory scrutiny due to reduced competition.
Potential for operational inefficiencies or integration challenges.
Synergies
Operational and marketing synergies from combining similar companies.
Synergies from streamlining the supply chain, reducing dependency on external suppliers.
Revenue Growth
Achieved through larger market share and competitive advantage.
Achieved by improving internal operations and reducing operational costs.
Focus Area
Competing within the same market and industry.
Expanding control over resources, production, or distribution channels.

Challenges in Mergers and Acquisitions

While M & A offers immense strategic benefits, it is not without challenges. One common stumbling block is the clash of corporate cultures. Merging entities often bring different organizational cultures, management styles, and work practices to the table. Bridging these differences requires effective communication, leadership, and a commitment to fostering a harmonious work environment.

Another challenge lies in managing the expectations of stakeholders. Shareholders, employees, and customers may have concerns about the impact of the transaction on their interests. Maintaining transparent communication and addressing these concerns proactively is crucial for preserving trust and ensuring a smooth transition.

Financial challenges also abound in M&A transactions. Overestimating synergies, underestimating integration costs, and misjudging market dynamics can lead to financial setbacks. Prudent financial planning, realistic projections, and a vigilant approach to risk management are essential for mitigating these challenges.

Benefits of Mergers and Acquisitions

When executed successfully, mergers and acquisitions can yield a myriad of benefits for the involved parties. Economies of scale, achieved through the consolidation of resources and operations, can result in cost savings and improved efficiency. Increased market share and enhanced bargaining power are additional advantages, allowing the merged entity to navigate market fluctuations more effectively.

Moreover, M&A can be a catalyst for innovation. The combination of diverse skill sets, knowledge bases, and technologies from merging entities can foster a culture of creativity and ingenuity. This, in turn, enables the development of new products, services, and business models that propel the merged entity ahead of its competitors.

Strategic positioning is another significant benefit of M&A. By acquiring companies with complementary strengths, a business can broaden its product or service offerings, enter new markets, or fortify its competitive position. This strategic alignment not only creates value for the shareholders but also contributes to the overall growth and sustainability of the organization.

Case Studies: Successful Mergers and Acquisitions

Examining real-world examples of successful mergers and acquisitions provides valuable insights into the factors that contribute to their success. One such instance is the merger of Disney and Pixar in 2006. This collaboration brought together Disney's distribution and marketing prowess with Pixar's innovative animation capabilities. The result was a powerhouse in the animation industry, producing blockbuster hits like "Toy Story" and "Finding Nemo" while reaping the benefits of shared resources and expertise.

Another notable case is the acquisition of WhatsApp by Facebook in 2014. Facebook recognized the growing importance of mobile messaging and strategically acquired WhatsApp to tap into its extensive user base. Despite initial skepticism, Facebook successfully integrated WhatsApp while allowing it to operate independently. This acquisition not only expanded Facebook's user reach but also positioned the company as a dominant force in the global messaging landscape.

Case Study: Humana Cigna Merger

In 2015, health insurance giants Humana and Cigna announced their plans to merge, creating one of the largest healthcare companies in the United States. The deal, valued at approximately $54 billion, aimed to enhance their competitive position in the increasingly consolidated healthcare market. Humana, known for its Medicare Advantage plans, and Cigna, with a strong focus on commercial insurance, sought to expand their reach and leverage economies of scale to reduce costs and improve patient care.

The merger was anticipated to increase operational efficiencies, enhance healthcare delivery, and enable both companies to offer more comprehensive and affordable healthcare services to a larger population. However, the merger faced significant regulatory scrutiny from both the Department of Justice (DOJ) and state regulators, concerned about reduced competition and its impact on consumers.

In 2017, the DOJ blocked the merger, arguing it would harm competition in the health insurance market, particularly in Medicare Advantage and individual health plans. Despite the companies' efforts to appeal, the merger was ultimately canceled.

The Humana-Cigna merger case highlights the challenges and regulatory hurdles faced in the healthcare industry’s consolidation efforts, especially when it comes to antitrust concerns and consumer protection.

Risks and Failures in Mergers and Acquisitions

While success stories abound, the landscape of mergers and acquisitions is also littered with cautionary tales of failures and missteps. One infamous example is the AOL-Time Warner merger in 2000. Heralded as a groundbreaking combination of traditional and digital media, the merger ultimately proved disastrous. Cultural clashes, financial mismanagement, and overestimation of synergies led to substantial losses and the eventual dissolution of the merger.

Similarly, the acquisition of Nokia's mobile phone business by Microsoft in 2014 can be considered as another case study in M&A failure. Despite Microsoft's attempts to enter the mobile market, the acquisition did not result in the anticipated success. Poor integration strategies, coupled with the rapid evolution of the smartphone industry, rendered Microsoft's investment futile, highlighting the importance of adaptability and foresight in the M&A landscape.

The Role of Leadership in Mergers and Acquisitions

Leadership plays a pivotal role in the success or failure of mergers and acquisitions. Effective leaders navigate the complexities of M&A by providing clear direction, fostering a collaborative culture, and aligning the organization's vision with the strategic objectives of the transaction. Communication is a key leadership trait, especially during the integration phase, where transparency and clarity can alleviate uncertainties and build trust among stakeholders.

Moreover, leaders must be adept at managing change. Mergersandacquisitions inherently disrupt the status quo, and employees may experience anxiety and resistance. A skilled leader guides the workforce through these transitions, emphasizing the positive aspects of the integration and providing support to mitigate any adverse effects.

Top 6 Mergers and Acquisitions Companies Globally

1. Goldman Sachs

  1. Overview : Goldman Sachs is one of the leading investment banks globally, with a strong track record in mergers and acquisitions. They have advised on some of the most significant M&A deals across various industries.

  2. Notable Deals : They were involved in advising Dow Chemical and DuPont on their $130 billion merger.

2. JPMorgan Chase & Co.

  1. Overview : JPMorgan is a key player in the M&A space, offering advisory, capital raising, and risk management services. It has a strong presence in global markets.

  2. Notable Deals : JPMorgan advised Amazon on its acquisition of Whole Foods in a landmark $13.7 billion deal.

3. Morgan Stanley

  1. Overview : Known for its expertise in financial advisory and M&A consulting, Morgan Stanley has been involved in major cross-border deals, focusing on large corporations and private equity.

  2. Notable Deals : They were part of the advisory team for United Technologies' $86 billion acquisition of Raytheon.

4. Citigroup

  1. Overview : Citigroup offers comprehensive M&A advisory services worldwide and has a long-standing reputation for executing complex deals.

  2. Notable Deals : Citigroup played a significant role in advising Time Warner on its $85 billion merger with AOL.

5. McKinsey & Company

  1. Overview : McKinsey & Company is a top global consulting firm known for providing strategic advisory services in mergers and acquisitions. Their expertise lies in due diligence, post-merger integration, and growth strategies.

  2. Notable Deals : McKinsey has provided advisory services for numerous high-profile mergers, including helping Pfizer navigate its merger with Warner-Lambert.

Legal and Regulatory Considerations in M&A

The legal and regulatory landscape significantly influences the success of mergersandacquisitions. Antitrust laws, which aim to prevent monopolistic practices and promote fair competition, require careful consideration throughout the M&A process. Regulatory bodies scrutinize transactions to ensure they do not result in undue concentration of market power, which could harm consumers and competitors.

Additionally, compliance with labor laws and regulations is critical, especially during the integration phase. Safeguarding employee rights, addressing potential layoffs, and ensuring a fair and inclusive work environment are essential aspects of navigating the legal complexities associated with M&A. Failure to adhere to these regulations can result in legal challenges, financial penalties, and damage to the corporate reputation.

The Future of Mergers and Acquisitions

As we look to the future, the landscape of mergers and acquisitions is poised for continued evolution. Technological advancements, shifts in consumer behavior, and geopolitical considerations will shape the nature and frequency of M&A activities. Digital transformation, in particular, is expected to be a driving force, with companies seeking to acquire innovative technologies and digital capabilities to stay competitive in the rapidly changing business environment.

Sustainability is also emerging as a significant consideration in M&A. Companies are increasingly prioritizing environmental, social, and governance (ESG) factors in their strategic decisions. Mergers and acquisitions that align with sustainable practices not only enhance corporate responsibility but also appeal to a growing segment of socially conscious consumers and investors.

Final Words

Mergers and acquisitions represent a dynamic and ever-evolving aspect of the corporate world. As companies strive to stay competitive, navigate market uncertainties, and capitalize on growth opportunities, M&A will continue to be a strategic tool in their arsenal. In this article by Academic Block we have seen that, success in the realm of mergers and acquisitions requires a combination of strategic foresight, effective leadership, and a thorough understanding of the intricate processes and challenges involved. By carefully navigating the complex landscape of corporate integration, businesses can unlock new possibilities and create value for stakeholders, ultimately shaping the future of industries and economies. Please provide your views below, as it will help us in improving this article. Thanks for reading!

This Article will answer your questions like:

+ What's the difference between a merger and an acquisition? >

A merger occurs when two companies combine to form a single entity, typically as equals. An acquisition, however, is when one company takes over another, often by purchasing a majority stake or all its assets. The distinction lies in the power dynamics and structure of the resulting organization.

+ What are the recent trends in M & A activity? >

Recent trends in M&A include an increase in cross-border transactions, digital and technology-driven acquisitions, and private equity-driven buyouts. Companies are focusing on strategic acquisitions to enhance innovation, improve efficiency, and scale operations globally amidst evolving economic landscapes.

+ Recent M&A Deals. >

Some notable recent M&A deals include Microsoft's acquisition of Activision Blizzard, Amazon's purchase of MGM Studios, and Salesforce acquiring Slack. These deals highlight the push toward consolidation in technology, media, and entertainment sectors.

+ What is the story of “Albertsons Merger”? >

The Albertsons merger with Safeway created one of the largest grocery chains in the U.S. It involved private equity backing, complex regulatory approvals, and strategic synergies to enhance competitive positioning in the supermarket industry.

+ What is the role of due diligence in M&A transactions? >

Due diligence is critical in M&A to evaluate financial health, operational efficiency, legal risks, and cultural compatibility. It ensures informed decision-making, identifies potential liabilities, and validates the valuation and strategic fit of the target company.

+ What are the four C's of post-merger integration? >

The four C's of post-merger integration are Culture, Communication, Coordination, and Change Management. These factors ensure smooth integration of operations, alignment of organizational goals, and retention of key talent for long-term success.

+ What is an example of a business acquisition? >

An example of a business acquisition is Facebook acquiring Instagram in 2012 for $1 billion. This strategic move helped Facebook expand its social media ecosystem and capture a younger demographic audience.

+ What are the types of acquisition? >

Acquisitions can be categorized into horizontal, vertical, conglomerate, and market-extension acquisitions. Horizontal acquisitions involve companies in the same industry, vertical acquisitions target companies in the supply chain, conglomerate acquisitions involve unrelated industries, and market-extension acquisitions aim to expand into new markets.

+ What are the types of mergers? >

The main types of mergers are horizontal, vertical, conglomerate, and market-extension mergers. Horizontal mergers occur between competitors, vertical mergers along the supply chain, conglomerate mergers between unrelated businesses, and market-extension mergers aim to expand geographic or customer reach.

+ What is the main purpose of mergers and acquisitions? >

The main purpose of mergers and acquisitions is to achieve strategic goals such as increasing market share, gaining competitive advantage, expanding into new markets, acquiring innovative technologies, and achieving cost efficiencies through economies of scale.

+ What are the key steps in a merger and acquisition process? >

The M&A process involves identifying potential targets, conducting due diligence, negotiating terms, obtaining regulatory approvals, and executing the integration plan. Each step is crucial to ensure strategic alignment and maximize value creation.

+ Reverse Triangular Merger vs Forward Triangular Merger. >

In a reverse triangular merger, the acquiring company creates a subsidiary that merges into the target company. In a forward triangular merger, the target company merges into the acquiring subsidiary. The former preserves contracts while the latter may simplify operations.

+ What are the regulatory requirements for merger and acquisitions? >

Regulatory requirements vary by jurisdiction but often include antitrust reviews, securities filings, and compliance with industry-specific laws. These ensure fair competition, financial transparency, and alignment with national economic interests.

+ What is the difference between horizontal and vertical acquisition? >

Horizontal acquisitions involve companies operating in the same industry and level of the supply chain, while vertical acquisitions target companies at different levels of the supply chain. The former aims for market dominance, and the latter enhances operational control.

+ What are some recent mergers and acquisitions that have taken place? >

Recent mergers and acquisitions include Amazon's acquisition of Whole Foods, Disney's purchase of 21st Century Fox, and Salesforce's acquisition of Slack. These deals reflect strategic moves to expand market presence and capabilities.

+ Can you provide examples of successful mergers and acquisitions? >

Examples of successful M&A include Facebook acquiring Instagram, Exxon merging with Mobil, and Disney acquiring Pixar. These transactions significantly boosted market leadership, technological capabilities, and shareholder value.

Risk Involved in Mergers and Acquisitions

Cultural Integration:

  • Risk: Merging organizations often have different corporate cultures, management styles, and employee expectations. Failure to effectively integrate these cultural aspects can lead to employee dissatisfaction, increased turnover, and diminished productivity.
  • Mitigation: Conducting cultural due diligence, promoting open communication, and implementing cultural integration strategies are essential for minimizing this risk.

Operational Challenges:

  • Risk: Combining operations from two distinct entities can lead to operational disruptions, inefficiencies, and difficulties in aligning business processes. Integration issues may impact day-to-day activities and hinder the realization of synergies.
  • Mitigation: Thorough due diligence, realistic integration planning, and a phased approach to implementation can help mitigate operational challenges. Clear communication and involvement of key personnel are also critical.

Financial Overestimation:

  • Risk: Overestimating the synergies and financial benefits of the merger can lead to unrealized expectations. If the anticipated cost savings or revenue enhancements do not materialize as projected, the financial performance of the combined entity may suffer.
  • Mitigation: Rigorous financial due diligence, conservative synergy estimates, and regular performance monitoring post merger integration are essential to manage this risk.

Regulatory Compliance:

  • Risk: M&A transactions are subject to regulatory approval, and failure to comply with antitrust laws or other regulatory requirements can result in delays, fines, or even the prohibition of the transaction.
  • Mitigation: Engaging legal experts to navigate regulatory requirements, proactive communication with regulatory authorities, and early identification of potential antitrust issues can help mitigate regulatory risks.

Employee Resistance:

  • Risk: Employees may resist the changes associated with the merger, leading to a decline in morale, productivity, and overall organizational performance. Key talent may leave if their concerns are not addressed.
  • Mitigation: Implementing a robust communication strategy, involving employees in the integration process, and offering incentives or retention bonuses can help manage employee resistance.

Customer and Supplier Relationships:

  • Risk: M&A activities can disrupt existing customer and supplier relationships. Customers may be uncertain about the future, and suppliers may reassess terms or continuity. This can impact revenue streams and supply chain stability.
  • Mitigation: Clear communication with customers and suppliers, maintaining relationships during the transition, and addressing concerns promptly can help minimize disruptions.

Financial Management:

  • Risk: Inadequate financial management during the integration phase can lead to liquidity issues, increased debt levels, and financial instability. Over-leveraging the acquiring company to fund the acquisition may strain its financial health.
  • Mitigation: Prudent financial planning, including realistic budgeting and cash flow management, is crucial. Monitoring and adjusting financial strategies as the integration progresses are key to mitigating financial risks.

Information Technology (IT) Integration:

  • Risk: Combining IT systems from merging entities can be complex and fraught with challenges. Incompatibility issues, data migration problems, and cybersecurity risks may arise, leading to operational disruptions.
  • Mitigation: Detailed IT due diligence, developing a comprehensive integration plan, and investing in cybersecurity measures are crucial for minimizing IT-related risks.

Market Perception:

  • Risk: The market’s perception of the merger can impact the stock prices of both the acquiring and target companies. Negative reactions may signal investor skepticism and impact the financial performance of the combined entity.
  • Mitigation: Transparent communication, providing a clear strategic rationale for the merger, and actively managing investor relations can help shape a positive market perception.

Legal Liabilities:

  • Risk: Legal liabilities, including unresolved litigation, undisclosed liabilities, or compliance issues, may surface post merger. Failing to address these legal risks can result in financial and reputational damage.
  • Mitigation: Conducting thorough legal due diligence, identifying potential liabilities early on, and incorporating legal protections in the acquisition agreement are essential for managing legal risks.

Economic and Market Risks:

  • Risk: External factors such as economic downturns, geopolitical events, or industry-specific challenges can impact the success of the merger. Unforeseen market changes may affect the anticipated benefits of the transaction.
  • Mitigation: Regularly assessing the external environment, incorporating contingency plans in the integration strategy, and maintaining flexibility to adapt to changing market conditions can help mitigate economic and market risks.

Integration Team Effectiveness:

  • Risk: The effectiveness of the integration team and the management’s ability to execute the integration plan are critical. Inadequate leadership, communication gaps, or lack of coordination can lead to implementation challenges.
  • Mitigation: Assembling a skilled integration team, providing them with the necessary resources and support, and maintaining strong leadership throughout the process are essential for overcoming integration team-related risks.

Facts on Mergers and Acquisitions

Historical Significance: Mergers and acquisitions have been a part of business history for over a century, with notable early examples such as the formation of Standard Oil in 1911 through the merger of various oil companies.

Global Trends: M&A activities are global in nature, with companies from different countries engaging in cross-border transactions. This globalization trend has increased over the years, driven by the quest for new markets and strategic assets.

Industry Variances: M&A activities are prevalent across various industries, including technology, finance, healthcare, and energy. Each industry has its unique drivers and challenges that influence the dynamics of M&A.

Financial Impact: M&A transactions can have a significant financial impact on companies. The value of M&A deals can range from small transactions involving startups to mega-deals worth billions or even trillions of dollars.

Strategic Objectives: Companies pursue mergers and acquisitions for strategic reasons, including market consolidation, diversification, expansion into new geographies, access to new technologies, and achieving economies of scale.

Hostile Takeovers: Not all M&A transactions are friendly. Hostile takeovers occur when the target company’s management opposes the acquisition. These situations often involve direct approaches to shareholders or other aggressive tactics.

Regulatory Scrutiny: M&A transactions are subject to regulatory scrutiny to ensure fair competition and prevent monopolistic practices. Antitrust laws play a crucial role in assessing the potential impact of mergers on market competition.

Due Diligence: Due diligence is a critical phase in the M&A process. It involves a comprehensive investigation of the target company’s financial health, operations, legal standing, and potential risks. Thorough due diligence helps mitigate surprises and identifies synergies.

Success Rates: M&A success rates vary, and many transactions face challenges in integration or fail to deliver the expected synergies. Successful M&A often requires effective planning, cultural alignment, and adept management.

Cultural Integration: Managing cultural differences is a common challenge in M&A. Integrating employees from different organizational cultures is crucial for a smooth transition and the realization of synergies.

Financial Performance: Studies have shown mixed results regarding the impact of M&A on the financial performance of acquiring companies. While some M&A transactions create value, others may result in financial underperformance.

Deal Financing: M&A transactions are financed through various means, including cash, stock, debt, or a combination of these. The choice of financing depends on the financial health of the acquiring company and the terms negotiated with the target.

Mergers vs. Acquisitions: Mergers and acquisitions are often used interchangeably, but they have distinct characteristics. In a merger, two companies combine to form a new entity, while in an acquisition, one company buys another. The terms used may depend on the relative size and power of the merging entities.

Post-Merger Challenges: Post merger integration challenges include aligning business processes, integrating IT systems, resolving cultural conflicts, and managing the expectations of employees and stakeholders.

Market Reaction: The announcement of an M&A deal can significantly impact the stock prices of both the acquiring and target companies. Positive reactions often indicate market confidence in the strategic rationale of the deal.

Academic References on Mergers and Acquisitions

Books:

  1. Gaughan, P. A. (2010). Mergers, Acquisitions, and Corporate Restructurings. John Wiley & Sons.
  2. Weston, J. F., Mitchell, M. L., & Mulherin, J. H. (2004). Takeovers, Restructuring, and Corporate Governance. Pearson.
  3. Shleifer, A., & Vishny, R. W. (2003). The Grabbing Hand: Government Pathologies and Their Cures. Harvard University Press.
  4. Bruner, R. F. (2004). Applied Mergers and Acquisitions. John Wiley & Sons.
  5. Reed, K. K. (2006). Mergers and Acquisitions Handbook for Small and Midsize Companies. John Wiley & Sons.
  6. Finkelstein, S., & Cooper, C. (2000). Mergers and Acquisitions: A Guide to Creating Value for Stakeholders. Jossey-Bass.
  7. Krug, J. A. (2008). Mergers and Acquisitions: A Condensed Practitioner’s Guide. John Wiley & Sons.
  8. Hitt, M. A., Ireland, R. D., & Harrison, J. S. (2017). Mergers and Acquisitions: Concepts and Insights. West Academic Publishing.

Journal Articles:

  1. Capron, L., & Pistre, N. (2002). When do acquirers earn abnormal returns? Strategic Management Journal, 23(9), 781–794.
  2. King, D. R., Dalton, D. R., Daily, C. M., & Covin, J. G. (2004). Meta-analyses of post-acquisition performance: Indications of unidentified moderators. Strategic Management Journal, 25(2), 187–200.
  3. Pablo, A. L., & Javidan, M. (2004). A contingency model of acquisition integration processes: Exploring the role of degree of acquisitiveness and action orientation. Group & Organization Management, 29(5), 611–629.
  4. Haspeslagh, P. C., & Jemison, D. B. (1991). Managing acquisitions: Creating value through corporate renewal. Free Press.
  5. Larsson, R., & Finkelstein, S. (1999). Integrating strategic, organizational, and human resource perspectives on mergers and acquisitions: A case survey of synergy realization. Organization Science, 10(1), 1–26.
  6. Buono, A. F., & Bowditch, J. L. (1989). The human side of mergers and acquisitions: Managing collisions between people, cultures, and organizations. Jossey-Bass.

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